CHANGING ORDER: You can change your order as long as you contact us more than six days in advance of your cake’s pick up or delivery date. Please email us at hello@shoporganicbytes.com, and we’ll do our best to accommodate. 

REFUND/CANCELLATION: We only offer a refund if the order is cancelled 6 days in advance of the delivery or pick up date. Less than 6 days, we are not able to provide refunds. Please email us at hello@shoporganicbytes.com with you inquiries.

Toronto & Beyond:

$25 +HST flat-rate delivery fee Toronto + Mississauga, Ontario areas, choose between morning (9am-1pm) or afternoon (1pm-6pm)delivery. 

$35 or more +HST delivery fee outside of these areas, please see below available delivery dates for your area, and/or please contact us to find out more about our delivery. 

Regular Delivery Days and Regions:

Everyday - Toronto | Mississauga:

• Choose any day for delivery morning (9am-1pm) or (1pm-6pm).
• Please note that we cannot guarantee a specific delivery time within your chosen delivery slot. After selecting your morning or afternoon option, you can indicate your preferred two-hour window in the notes section, and we will take note of it, but we cannot guarantee it. We recommend selecting a delivery slot in advance of when you need your nourishing sweets. For example, if you need your cake for Friday afternoon, choose Friday morning delivery (9 am-1 pm), or if you need it for Saturday morning, choose Friday afternoon delivery (1 pm-6 pm).

Wednesday | Friday | Sunday - Ajax, Markham, Oakville, Pickering, Richmond Hill, Thornhill, Vaughn:

• Enjoy delivery on Wednesday | Friday | Sunday for $$35 flat rate +HST
• Please note that we cannot guarantee a specific delivery time within your chosen delivery slot. After selecting your morning or afternoon option, you can indicate your preferred two-hour window in the notes section, and we will take note of it, but we cannot guarantee it. We recommend selecting a delivery slot in advance of when you need your nourishing sweets. For example, if you need your cake for Friday afternoon, choose Friday morning delivery (9 am-1 pm), or if you need it for Saturday morning, choose Friday afternoon delivery (1 pm-6 pm).

Calgary: 

$25 +GST flat-rate delivery, choose between morning (9am-1pm) or afternoon (1pm-6pm) delivery.

$35 +GST flat rate delivery, Cochrane|Airdrie|Chestermere|Okotoks

Note. we only use our own service for deliveries and guarantee both on-time & damage free deliveries.

Please note pick up is NOT available.

NEW FROZEN DELIVERY OPTION for Ontario:

We're thrilled to share some exciting news with our valued customers! In response to the overwhelming demand from areas outside of Toronto, such as Niagara to Barrie and London, and for most cost effective rates for Toronto and Mississauga, now you have the option to receive them FROZEN, we freeze the cakes/sweets immediately after baking and decorating, capturing all the vital nutrients and flavours at their peak, this ensures every bytes bursts with freshness, flavour and nutrition without any gums, fillers or preservatives! You can now enjoy the exact same quality as our fresh products, conveniently delivered to your doorstep for an affordable fee! This frozen option will ensure that our cakes and sweets will maintain their shapes and freshness, even during extended delivery hours.

Here's how it works:

Frozen Delivery Days and Regions:

Everyday - Toronto | Mississauga:

• Choose any day for frozen delivery between 9 am-6 pm for just $10 + HST.

Wednesday - London | St. Marys | Stratford:

• Enjoy frozen delivery on Wednesdays for $15 + HST.

Wednesday | Sunday - Various Regions:

• For the following regions, we offer frozen delivery on Wednesdays and Sundays for $15 + HST:

Cobourg

Peterborough

Courtice

Uxbridge & Sunderland

Simcoe

Newmarket

Ajax & Pickering

Richmond Hill

Waterdown

Welland

Whitby & Oshawa

Niagara Falls

St. Catharines

Grimsby

Markham

Barrie

Mississauga

Oakville

Brampton

Bolton & Caledon

Milton

Burlington

Hamilton

Caledonia & Port Dover

Wellington

Guelph

Cambridge

Kitchener

Waterloo

Delivery Details:

• Ensure someone will be available to receive your delivery between 9 am-5 pm on the specified day. You will receive a text on the day of delivery, providing you with a heads-up.
• Once you receive your cake or sweet, you have the option to prolong its freshness by storing it in the freezer. When you're ready to indulge, you can take it out and transfer it to the fridge the day before you plan to enjoy it, allowing it to defrost gradually. Alternatively, if you're having it on the same day, you can leave it out for a few hours for it to defrost, ensuring a delightful taste and texture for your enjoyment.

Currently, all cakes and sweets featured on our website can be ordered with the frozen delivery option, except for our edible flower designs. We appreciate your understanding and look forward to satisfying your sweet cravings with our delectable treats!